Methods, Mobiles and Media

Research Methods can be a little abstract and dry (teacher-speak for dull), particularly when opportunities to experience and apply what’s being taught are limited by things like time and a lack of easy access to suitable research subjects.

This is where Steven Thomas’ “Patterns of Mobile Phone Use” article might help. The research example it suggests takes advantage of a ubiquitous resource – student ownership of mobile phones – to promote a relatively simple and straightforward way of applying and evaluating a range of methods, from questionnaires to participant observation.

It does this by suggesting students (loosely) replicate Maenpaa’s (2001) examination of the impact of mobile phones on social interaction through a combination of quantitative and qualitative methods designed to monitor mobile phone use in a small case study scenario. The article suggests a set of general areas to study – from the simple quantitative, like the length of time people spend on their phones each day, to more qualitative questions relating to how people behave when using their mobiles.

Media: Context / Background

Although the article is mainly designed to help students get to grips with research methods, if you’re teaching media there is an additional aspect to the research you might find interesting: evaluating the social impact of new media.

The concept of “New Media” appears somewhere on all Sociology a-level Specifications, frequently in conjunction with an instruction to examine its role / impact / significance in contemporary societies, both local and global:

AQA: New media and their significance for an understanding of the role of the media in contemporary Society

OCR: The impact of digital forms of communication in a global context

WJEC: New media and globalisation

CIE: The impact of the ‘new media’ on society.

In Thomas’ article the student research is based around a contrast between Negreponte’s slightly gung-ho and highly-individualistic “digital optimism” and Maenpaa’s more-nuanced approach to communication and interaction.

One interesting aspect of Negreponte’s work is the claim that in a digital society of “email, fax and answering machines” (the fact he only said this in 1995 shows how rapidly the technology has changed) the world will become asynchronous. That is, in order to participate or communicate people do not need to be interacting at the same time. As he predicted (Wired, 1998):

“We’ll all live very asynchronous lives, in far less lockstep obedience to each other. Any store that is not open 24 hours will be noncompetitive. The idea that we collectively rush off to watch a television program at 9:00 p.m. will be nothing less than goofy. The true luxury in life is to not set an alarm clock and to stay in pajamas as long as you like. From this follows a complete renaissance of rural living. In the distant future, the need for cities will disappear”.

One way in which new media has become increasingly ubiquitous is through the exponential growth of mobile / cell phone ownership and you would think that if any technological development has created or expanded asynchronous interaction it would be this one: technology that even a few years ago could be used to symbolise wealth and social status is now pretty-much everywhere.

While Negreponte’s arguments have a ring of truth about them – a certain face validity as it were – others have not been so sure. Maenpaa’s (2001) examination of the impact of mobile phones on interaction is a case (study) in point, with his key findings summarised by Thomas.

Methods

If you just want to use the activity as a way of teaching research methods, researching mobile use could be used to devise and apply methods such as:

  • Questionnaires / Structured interviews
  • Unstructured interviews
  • Observation – non-participant
  • Participant – overt and covert

Equally you could use a combination of quantitative / qualitative methods if you wanted to illustrate concepts of triangulation.

If you don’t have the time, opportunity or inclination to do this as a practical exercise, try doing a thought experiment where students have to imagine what it would be like to do the research. This particular route can be instructive if students already have a good grounding in different methods, their strengths, weaknesses, uses and limitations and you want to explore a range of more-theoretical issues (different research methodologies, different aspects of triangulation and so forth).

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