A Voss and Pike Casefile: The Early Days

Problems, Problems

Revision recap and comprehension questions

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Revision recap

Every clue in the case is a piece of sociology in disguise. Use this table to connect the story to the chapter. Then play again and re-read the scenes with the theory in mind.

ClueEvidenceThe sociology it carries
Clue AThe Audit DraftMarian separates private troubles, public problems and public issues, using the quay as her example.
Clue BThe Rail RequestsThree requests for a railing answered with "noted", "scheduled", "no budget" - and a reply turning a hazard into an "individual support plan".
Clue CThe Lamp LogAlternate quay lamps switched off to save energy, leaving one lamp over the unfenced edge.
Clue DThe Problem RegisterPeople ranked by friction and complaint volume; no lamp, railing or planning decision appears on it.
Clue EThe LicenceKeast is paid to license the register as an investment-readiness score.
Clue FMarian's NotebookNotes on Becker, Tombs and Whyte, and Marsland - and her plan to confront Keast at the quay.
Clue GAlbert's AccountAn eighty-one-year-old witness whose evidence is pre-filed by a care form as 'confusion'.
Clue HThe Festival ProgrammeOpera and Shakespeare for the "fine arts", an "informal" lane by the bins for community stalls.
Clue IThe Key LogA night guard's record of three hazard reports, and an alibi the police never checked.
Clue JThe RetainerA twelve-month council contract offered to Ada the morning after the death.
Clue KThe ProspectusA Global Quarter of standardised, franchise-ready "authentic" zones, with a cafe and almshouses marked for demolition.
Clue LThe Problem StreetsThe Sentinel's map of 'problem streets' built from the register - and a quay that scores zero because nobody lives there.
Clue MThe Pass LogKeast told Ada he left at 10.30pm by taxi; his pass enters the side door at 23:52.
Clue NThe SummonsMarian's email asking Keast to meet at the quay; he deleted his copy at 06:09.
Clue OThe Freewheel LeverThe power chair's freewheel lever found engaged - something only another person could have done.

Where the chapter hides in the story

SectionsConcepts to look for
1-8Social problems versus sociological problems; private troubles, public problems and public issues (Mills); the disability example, and how an "accident" verdict turns a public issue into a private trouble.
9-12The sociologist's role in social policy: Marsland's 'engaged' sociology, Mills's 'administrative decisions' critique, and sociology as a means of social control.
13-16Social policy defined (Calvert and Calvert; Morris): problems, needs and conditions; how a budget turns definitions of problems into money, and how a research budget can become a retainer.
17-20Global culture: hybridisation, Disneyization and McDonaldization; culture as a commodity; the licensing of a 'problem' score as a financial asset.
21-24Intra-cultural diversity (age): the medicalisation and stigmatisation of old age, and the credibility of an old witness.
25-27Intra-cultural diversity (class and gender): high culture versus popular culture; asynchronies (Scott) in who can attend a six o'clock consultation.
28-30Intra-cultural diversity (ethnicity): the "Other White" minority, horizontal segregation, and labelling as a social problem.
31-33The media and the definition of social problems: public outcry, problem maps, and the pre-prepared line.
34-36Becker, Tombs and Whyte against Marsland; the five "voices" (class, age, gender, ethnicity, religion) and the diversity of religion within a "community".
37-41Digital records and corroboration: pass logs, deleted emails and the weighing of paper against testimony.
42-46The keystone: physical evidence overturns the 'individual accident' narrative; choosing whether to open with the people or the paper.
47-50, 56Realist synthesis, and why a pattern is not proof.
51-54Social problems as relative (Carter), co-option, and the private-trouble framing in action.
55The fullest synthesis: Mills's public issue, the sociologist taking a side openly, and the panel's five voices heard from the inside.

The endings

Which did you find? Each ending is tied to a concept. Try to reach every one.

Play again

Comprehension questions

Answer these using the story as your evidence and the chapter as your theory. Mark allocations follow the style of A-level questions. Your teacher has the indicative content.

A. Social problems and sociological problems

  1. Briefly explain the difference between a social problem and a sociological problem, using the quay as your example. [4 marks]

  2. Using the concept of disability, explain why Adomaitiene's example matters to the distinction between social and sociological problems. [6 marks]

  3. Using Mills's distinction, explain the difference between a private trouble, a public problem and a public issue, using the case of Marian's death as your example. [6 marks]

B. Sociology and social policy

  1. Using Calvert and Calvert's and Morris's definitions, explain what is meant by social policy. [4 marks]

  2. Using Painter and Farrington's study, explain how sociological research can contribute to both a sociological and a social problem. [6 marks]

  3. Evaluate Mills's argument that an 'unimaginative' view of sociology reduces it to facilitating administrative decisions, using Keast as your evidence. [8 marks]

  4. Evaluate the view that sociologists should take the side of the underdog, using Becker, Tombs and Whyte, and Marsland. [10 marks]

C. Cultural diversity: universals and cross-cultural variation

  1. Explain Murdock's argument that some behaviours are cultural universals, and give two examples of how they vary between societies. [4 marks]

  2. Using the Mauritian example in the chapter, explain what is meant by 'cross-cultural' diversity. [4 marks]

D. Intra-cultural diversity: class, age, gender, ethnicity and religion

  1. Using Gans, Giddens and Brooks, explain how the festival programme (clue H) reflects the cultural stratification of high and popular culture. [6 marks]

  2. Explain how age is socially constructed, using Albert Quayle's treatment by the council (clue G). [6 marks]

  3. Using Dahrendorf's concept of life chances and Scott's concept of asynchronies, explain how gender affects participation in the council's consultation. [6 marks]

  4. Using the chapter's data on ethnic minorities, explain the significance of Darek Kowal's situation. [6 marks]

  5. Using McGuire and the UK Census data, explain why religion cannot be treated as a single, uniform category. [6 marks]

E. Global culture

  1. Using Dell's prospectus (clue K), explain the difference between cultural hybridisation and Disneyization. [6 marks]

  2. Explain Sklair's three processes of global cultural development, giving one example for each from the case or the chapter. [6 marks]

  3. Evaluate the claim that cultural globalisation creates convergence rather than diversity, using the Global Quarter as evidence. [8 marks]

F. Synthesis

  1. "The council did not decide to let Marian die. It decided what counted as a problem, and the rest followed." Discuss, using at least three pieces of evidence. [10 marks]

  2. "Catching the person responsible does not change how problems are defined." Discuss with reference to two endings. [10 marks]

Activity

Pick one suspect. Draw a spider diagram of their role-set, then write a paragraph explaining how they present themselves to each other person in it, and which agency of socialisation taught them the role.